Terms of service

Terms of Service

Effective Date: September 27, 2026

Welcome to NOVALOVO. This website (www.novalovo.com) is operated by NOVALOVO LLC, a Wyoming limited liability company. Throughout the site, the terms "we," "us," and "our" refer to NOVALOVO LLC.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein or available by hyperlink.

Section 1 - Online Store Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence.

You may not use our products for any illegal or unauthorized purpose, nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

Section 2 - General Conditions

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

Section 3 - Accuracy, Completeness, and Timeliness of Information

We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, or more timely sources of information.

Section 4 - Products and Services

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or refund only according to our Return Policy.

We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.

We reserve the right to limit the sales of our products or Services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

Section 5 - Order Fulfillment and Third-Party Suppliers

NOVALOVO LLC operates as an online retailer utilizing third-party fulfillment centers and supplier networks (including CJdropshipping).

By placing an order on our store, you acknowledge and agree that:
1. Products may be dispatched directly from supplier facilities located domestically or internationally.
2. Orders containing multiple items may arrive in separate packages with distinct tracking identifiers.
3. Delivery timelines are estimates based on standard logistics operator benchmarks and are subject to carrier delays or customs processing.

Section 6 - Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

Section 7 - Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email (support@novalovo.com) and/or billing address/phone number provided at the time the order was made.

Section 8 - Third-Party Links and Tools

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

Section 9 - Prohibited Uses

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content:
- For any unlawful purpose.
- To solicit others to perform or participate in any unlawful acts.
- To violate any international, federal, provincial, or state regulations, rules, laws, or local ordinances.
- To infringe upon or violate our intellectual property rights or the intellectual property rights of others.
- To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate.
- To submit false or misleading information.
- To upload or transmit viruses or any other type of malicious code.

Section 10 - Disclaimer of Warranties; Limitation of Liability

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

To the fullest extent permitted by applicable law, in no event shall NOVALOVO LLC, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

Section 11 - Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to its conflict of law principles.

Section 12 - Contact Information

Questions about the Terms of Service should be sent to us at:

NOVALOVO LLC
30 N Gould St Ste R
Sheridan, WY 82801
United States
Website: www.novalovo.com
Email: support@novalovo.com
Phone: +1 (307) 855-1771